Siren Chat

Privacy Policy

This Privacy & Security Policy applies to all users worldwide who access or use our Chat Application (“Siren”). It explains how we protect information, outlines user responsibilities, and describes our legal and compliance obligations across multiple jurisdictions. This policy should be read together with our Privacy Policy and Terms of Service.

1. Global Data Security Practices

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards include industry-standard encryption, access controls, monitoring, and secure infrastructure.

However, you acknowledge that no system, network, or transmission method is completely secure. Accordingly, we cannot and do not guarantee absolute or uninterrupted security of any information transmitted, stored, or processed through the App.

2. Acknowledgement of Security Risks

By using the App, you understand and agree that:

  • Data transmitted over the internet, mobile networks, or third-party systems may be intercepted or accessed without authorization;

  • Security breaches, cyberattacks, or system vulnerabilities may occur despite reasonable safeguards;

  • You voluntarily assume all risks associated with data transmission, storage, or processing.

To the maximum extent permitted by applicable law, we disclaim liability for any unauthorized access, loss, or disclosure of data, except where such events result directly from our willful misconduct or gross negligence.

3. International Legal & Regulatory Compliance

We endeavor to comply with applicable data protection and intermediary laws in jurisdictions where our users are located, including but not limited to:

  • General Data Protection Regulation (EU/EEA – GDPR)

  • UK GDPR and Data Protection Act, 2018

  • Digital Personal Data Protection Act, 2023 (India)

  • California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA)

  • Information Technology Act, 2000 and related Intermediary Rules (India)

Where required, we act as a data controller or data processor (as applicable) and comply with lawful data access, takedown, and disclosure requests from competent authorities.

4. Intermediary Status & Content Moderation

To the extent applicable, we operate as an “intermediary,” “service provider,” or “platform provider” under relevant laws. We:

  • Perform due diligence obligations

  • Maintain notice-and-takedown mechanisms

  • Respond to valid legal requests and court orders

We reserve the right, at our sole discretion and subject to applicable law, to remove, restrict, block, or report content that is unlawful, harmful, abusive, infringing, or otherwise violates our policies or legal obligations.

5. Encryption & Security Feature Disclaimer

The App may provide encryption or other security-enhancing features. While these measures are intended to improve confidentiality and integrity, you acknowledge that:

  • No encryption method is infallible;

  • Security vulnerabilities or unauthorized decryption attempts may exist;

  • We do not warrant that communications will be immune from interception or compromise.

You agree to assume all risks associated with the use of such security features, to the extent permitted by law.

6. User Responsibilities & Account Security

You are responsible for:

  • Safeguarding your login credentials and authentication methods;

  • Maintaining the security of your devices, networks, and systems;

  • All activities conducted through your account, whether authorized or unauthorized, except where caused by our failure to implement reasonable security measures.

We are not liable for losses arising from your failure to protect your account or personal information.

7. Prohibited Activities

You agree not to:

  • Circumvent, disable, or interfere with security-related features;

  • Engage in hacking, phishing, spamming, scraping, or other malicious or illegal activities;

  • Upload malware, viruses, or harmful code;

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except where expressly permitted by applicable law.

Violation may result in suspension or termination of access, and where appropriate, legal action or reporting to authorities.

8. Cross-Border Data Transfers

Your information may be transferred to, stored in, or processed in countries other than your country of residence. Where required by law, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or equivalent mechanisms to protect cross-border data transfers.

9. Privacy Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to processing, or withdraw consent for your personal data. Details on how to exercise these rights are provided in our Privacy Policy.

10. Policy Updates

We may update this Privacy & Security Policy periodically to reflect changes in laws, technology, or business practices. Material changes will be notified through appropriate means such as in-app notices or email. Continued use of the App after updates constitutes acceptance of the revised policy, where permitted by law.

11. Contact & Grievance Redressal

If you have any questions, concerns, complaints, or requests relating to this Privacy & Security Policy, data protection practices, or content moderation decisions, you may contact us using the details below.

Email: support@sirenchat.net

Response Time: We aim to acknowledge grievances within 48 hours and resolve them within the timelines prescribed under applicable law.

For users located in jurisdictions that require a designated contact point (including India, the EU/EEA, and the UK), this contact serves as the primary channel for privacy-related inquiries and rights requests.

For detailed information on personal data collection, processing, retention, and user rights, please review our Privacy Policy.